What is the battery life like?

Up to 4 hours continuous, with the charging case providing 3 extra full charges — 16 hours total battery life throughout the day.

How do I charge the glasses?

Magnetically in the included case, which charges via USB-C. A 15-minute quick charge gives you 2 hours of use.

Are they compatible with my phone?

Yes. Pairs with iOS (15+) and Android (12+) via Bluetooth 5.3 and our free companion app.

Can I get prescription lenses?

Yes. Custom prescription inserts attach magnetically to the inner frame without interfering with the display or camera.

Communications Terminal

Questions before or after
you order?

Whether you need product help, setup support, order assistance, or a partnership conversation, we'll get your message to the right team. We reply to all inquiries within 24 business hours.

Node.01

Product & Order Questions

Sizing, lens options, shipping, returns, and choosing the right model for your routine.

< 2H response

Node.02

Technical Support

Help with setup, syncing, charging, app issues, or how to use core features.

< 6H response

Node.03

Press & Partnerships

Media requests, creator collaborations, wholesale, and business opportunities.

< 12H response

Support Protocol

Send us a message

Tell us what you need and we'll route it to the right person as quickly as possible.

Encryption Standard

AES-256 Support Protocol

Network Reliability

99.9% Global Uptime

Knowledge Base

System Briefings

Immediate answers for common biological and technical inquiries regarding your unit.

Frequently Asked Questions

Everything you need to know about Vizor Lumen.

Questions before or after you order?