Shipping
Directive.
Global logistics protocols for the secure transmittal of Vizor Lumen™ hardware units from our central distribution nodes.
Logistics Overview
1–3 business days after internal validation and payment confirmation.
7–14 business days (Global Average).
3–7 business days (Expedited Hubs).
Automated tracking identifiers sent to your Neural ID (Email).
Logistics PortalAvailable worldwide. Note: Regional customs and duties are user responsibility.
Manual address adjustments must be requested prior to dispatch.
Concierge SupportSecure Fulfillment Protocol
Every Vizor Lumen™ unit undergoes a multi-stage authorization process at our primary facility. Hardware is sealed in custom anti-static, shock-resistant tactical packaging designed to withstand extreme transmittal conditions.
Unit Integrity Guaranteed through final destination handover.
Governance & Customs
International transmittals are subject to the governance of the receiving region. Customs fees, import duties, and local taxes are determined by regional authorities and remain the sole responsibility of the biological user. Vizor Lumen™ logistics nodes cannot influence these external variables.
30-Day Return Protocol
We operate a 30-day transmittal return policy. If the hardware unit does not satisfy your operational requirements, a full refund may be initiated within 30 days of confirmed delivery. Returns must include all original packaging and components to maintain eligibility.
© 2026 Vizor Lumen / Logistics Division